15-Day Return Policy

We want you to feel comfortable and confident when shopping at Exotera Jewlry. That is why we offer an easy, hassle-free 15-day return policy. If you are not completely satisfied with your purchase you may return it for a full refund (minus any shipping and/or gift packaging charges, if any) within 30 days of the original shipping date. Upon receipt of your return, items are inspected for signs of wear or damage. If accepted, refunds will be issued to the original form of payment.

Any item purchased from Exotera Jewlry can be returned, including engraved items.  The item(s) must be returned in a new and unworn condition.  Items with a tag or watch authenticity tag must still have the tag attached.  Any promotional gifts must also be returned with your returned item.  Items which have been resized, updated and/or repaired do not qualify.  You will be responsible for the return shipping cost.